Terms of service
TERMS AND CONDITIONS: ELLECERA
Last updated: June 2026
OVERVIEW
Welcome to ElleCera! The terms "we", "us" and "our" refer to ElleCera. ElleCera operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a customised shopping experience (the "Services"). ElleCera is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referred to herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, shipping address and payment details. You represent and warrant that all the information you provide in our stores is correct, current and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they appear on your screen, due to the type of device you use to access the store and your device's settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. ElleCera reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until ElleCera confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as ElleCera may be unable to accommodate cancellation requests after an order is accepted.
Your purchases can only be returned or exchanged in accordance with our Returns Policy, available at ellecera.nl.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, the prices shown include VAT and exclude shipping costs.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. The average delivery time is 6 to 10 working days. We are not responsible for delays caused by carriers, customs processing or events beyond our control. Once we transfer the products to the carrier, the risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by ElleCera or its licensors and are protected by intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify or create derivative works of any of the material on the Services without our prior written consent.
SECTION 7 - OPTIONAL TOOLS
You may be given access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over. We provide access to such tools "as is" and "as available", without any warranties of any kind.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain hyperlinks to websites operated by third parties. We are not responsible for the content or accuracy of any third-party websites. If you decide to leave the Services to access these third-party sites, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
ElleCera is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with ElleCera. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and ElleCera.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available at ellecera.nl. By using the Services, you acknowledge that you have read this Privacy Policy.
SECTION 11 - FEEDBACK
If you submit feedback, reviews or other content, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify and distribute such content for any purpose.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to infringe intellectual property rights, to transmit false or misleading information, or to engage in any other conduct that may harm ElleCera or users of the Services.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services at any time at our sole discretion and without prior notice, and you will remain liable for all amounts due up to and including the date of termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are provided without any representations, warranties or conditions of any kind. ElleCera does not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, ElleCera shall not be liable for any injury, loss, or any direct, indirect, incidental or consequential damages of any kind arising from your use of the Services or any products procured using the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless ElleCera and its partners from any losses, damages or claims arising from your breach of these Terms of Service or your use of the Services.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful or unenforceable, this will not affect the validity and enforceability of any remaining provisions.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us regarding your use of the Service.
SECTION 20 - GOVERNING LAW
These Terms of Service are governed by and construed in accordance with Dutch law. Disputes will be submitted to the competent court in the Netherlands.
SECTION 21 - CHANGES TO THE TERMS OF SERVICE
We reserve the right, at our sole discretion, to update or change any part of these Terms of Service by posting updates on our website. Your continued use of the Services after changes have been published constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service can be sent to:
ElleCera
hello@ellecera.nl
ellecera.nl
KVK: 98797298
VAT: NL005354746B63
